24-Hour Emergencies

Unlike some competitors, Generator One provides 24/7 emergency repair service to our customers when needed most. Whether you’re a residential, commercial, or industrial client, we’re always here to help.

Whether you call and contact our company at 4 PM or 4 AM, a Generator One representative will always be available to answer your call.

We inventory tens of thousands of dollars in parts and equipment to assist and rectify any issues that may arise promptly. So, what are you waiting for? Contact Generator One for 24/7 Emergency Generator Service – 440-942-8449

Maintenance

It’s not uncommon for a standby generator to have a lifespan that ranges from 500 to over 30,000 hours. If you think about it, backup generators are typically used as little as 30 hours each year (based on typical 5-15 minute weekly cycles and assuming no outages during the year). Still, some generators can be used over 100 hours per year, depending on the number of outages.

Regardless, your standby generator should have a great lifespan lasting 20-30+ years! However, your generator is no different than the family car. It needs generator service including but not limited to an annual inspection, regular oil changes (annually or quarterly), load bank testing and battery replacement every 2-4 years, new air filter(s), etc.

Here at Generator One, we strive to offer maintenance and preventative maintenance services that have competitive rates to ensure your backup generator stays well-maintained and “ready” when it’s needed most. Call today! Don’t wait until it’s too late.

Generator One's knowledgeable team changes oil & filters as part of preventive maintenance
Preventive maintenance checklist with technician performing load bank testing

Is your generator ready to run?

Check to see if the indicator light is green. Depending on the age of your unit – this will typically be displayed on the side of your generator or when you open the lid. If your generator is not ready to run or it’s time to protect your investment with maintenance…Generator One is here to help!

Image of a Generator Application Panel before 2008
Enclosures of a Generac shown after 2008

After-hours emergency service available

  • Thousands of parts available to repair your generator
  • Factory-trained technicians
  • Phones answered 24/7
  • Proud to be locally owned and operated
  • Generator One has been keeping families and businesses safe during emergencies for over 12 years
  • The power goes out; the generator comes on – it’s that simple

NOTE: Emergency call out only during power outages and generator or transfer is not operating

Warranty

5,7,10 Year Extended Warranty from Generac Power Systems
Available on Generac®, Guardian®, and Centurion® generators. Air-cooled automatic standby 2010 models* and liquid-cooled models up to 150 kW. Not available on CorePower, EcoGen, or internationally.

  • Free 5,7,10  year extended warranty with every new install (depending on current special).
  • New installation only.
  • An extended warranty must be purchased within 12 months of the initial generator purchase. Proof of purchase date must be provided. Extended Warranty begins on the date of generator purchase by a consumer, not the purchase date of Extended Warranty.
  • Extended Warranty does not include yearly service
Extended Warranty Badge from Generac
A Generac Technician from the 1960s in Ohio
From the humble beginnings of Generac’s home standby  generators, to the backup power horses today, we will keep your systems working like a Swiss watch. Call to day and experience the Generator One difference.

Generator yearly maintenance checklist.

    (Engine, Alternator & Controls)

  1. Change lubrication oil (included).
  2. Replace the oil filter and inspect the base (included).
  3. Replace spark plugs as needed.
  4. Inspect ignition coil wires and plug caps.
  5. Inspect the cooling system and clean the fins
  6. Top off the radiator (liquid-cooled up to 1 gallon).
  7. Inspect fan guard for condition and security.
  8. Inspect and clean the air filter and pre-cleaner. 
  9. Replace fuel filters (diesel and gasoline).
  10. Inspect engine gaskets, breathers and fuel regulation components for fuel or oil leakage.
  11. Inspect and adjust engine belts, hoses and clamps.
  12. Lubricate governor and carburetor linkage.
  13. Load test battery and record VDC readings.
  14. Service battery, add water to electrolyte and clean posts.
  15. Check and record battery static and running charging rates.
  16. Inspect engine & battery heaters for proper operation and electrical safety shutdown devices.
  17. Inspect the unit for excessive noise or vibrations.
  18. Inspect mounting bolts, brackets and coupling connections.
  19. Check, calibrate and record AC output Voltage & Frequency.
  20. Inspect the engine, alternator, control wiring, 
  21. Clear dampers, louvers and air intakes.
  22. Wipe down the outside of the generator and engine.
  23. Update via laptop computer, main controller OEM firmware as updates become available.
    Automatic Transfer Switch.
  24. Inspect for overheated power terminals and lugs.
  25. Inspect control board wiring and connections.
  26. Check and adjust the exercise clock setting (as needed).
  27. Inspect the mechanical switchgear mechanism.
  28. Check time delays (as needed).
  29. Perform power outage simulation w/ permission.