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Phone Message:
Got a call this morning from Shari, she is a emergency call from this weekend.
She could not say enough about the excellent service she received.  This was for her business address and she went so far as to say that John may very well have saved her business. She WAS a customer of a competitor but has already scheduled for us to do a PM service.
Believe it or not, she said the answering service was fantastic as well..never heard that one.  And she owns an answering service.
Good Job John.
                                                                                                        Customer called after service

Our home was completely rebuilt in the mid-1990s from a house that had many foundational add-ons. The Generator One team sketched out a great solution to overcome some real problems. The installation was high-quality and first-rate, and very respectful of the gardens around our home. The installation team was great and very personable. I recommend the Generator One team very highly.

                                                                                                                              Craig / Mentor Google review

Our standby generator installation was a challenge. The crew from Your Generator Connection did a great job and I was very pleased. Thank you to Randy, Rusty and the rest of the team for great work, thanks.

Ted / Willoughby / Google review

I was very impressed with John’s knowledge and customer service. I would highly recommend John and Your Generator Connection to anyone looking for service or installation of a home generator.

Manolis Sarandou / Google review

Sales rep was not at all pushy when giving the initial quote, sales and installation people are very professional. Installation went well, they actually cleaned up after job was finished even placing the sod they had removed around the unit. We couldn’t be more pleased with the way it all was handled, when I pay for something I’m very fussy, it’s my money after all.

Donald / Columbia Station Oh, / Home Advisor


The Generator One team in Mentor, Ohio sent someone out right away to evaluate an older generator unit that had seen the end of its life, presented us with detailed options for major repairs or replacement with a new unit, and then installed the new unit in a matter of days based on our emergency situation. The office staff worked out the installation contract and logistics with us via email and phone. And the field technicians were knowledgeable, courteous, and efficient. We were very appreciative of the service we received from Generator One.

Meliah / Perry Oh, / Generac.com


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Generator One is NE Ohio’s #1 Generac Generator dealer serving Ashtabula to Canton to Lorain and everything in between. Our backup generator experts have a combined 70 years of experience installing and servicing generators for homes, commercial properties, and industrial businesses and is conveniently located just east of Cleveland Ohio in Mentor.

Our dedicated team is here 24/7 to assist with emergency service calls that are unparalleled in the industry. If you’re looking for top quality generator service and desire fast support, look no further than Generator One.

For a free, no-obligation quote to install or service your standby generator, please call: 440-942-8449

Request Service

If you already have a backup generator and are looking to have it serviced, look no further. One of our dedicated team members will provide a no-obligation quote to service your unit and we provide 24/7 assistance to all of our customers.

Schedule Service

Get a Quote

Don’t be left in the dark! Contact Generator One today for a free quote for your backup generator needs. Our dedicated team has successfully installed over 5,000 generators over the years for NE Ohio homes, commercial businesses, and industrial complexes with amazing reviews around the web. So, rest assured, you’ll be in great hands.

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Pay Bill

Unlike other generator installers and service providers, Generator One makes life easy for our clients to simply log in and pay their bills online from the comfort of their home or business. How easy is that?

Pay Bill Online


Competitive Quote

Already have a backup generator quote from another company? Let Generator One do a second quote and we will provide you with a $100 discount off that quote!*  

*Client must provide a comparable quote for Generator One to evaluate in order to qualify.

5-Year Warranty

Receive a free 5-year extended warranty with the purchase of a Generac standby generator and installation– a $595 value! Act now since this is a limited time offer.

New Customers

Get an amazing $99 deal on your first year of backup generator maintenance with a 2-year maintenance agreement. This deal includes a complete system test, oil, and filter. (Not valid on new installations)

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The Next Generation Of Generators

2019 Guardian Series Air cooled generators available with Wi-Fi™ and Free Mobile Link™ Remote Monitoring System, featuring Fleet Management. Fleet Management gives us the ability to monitor your generator for you.  Ask your dealer or retailer for details on the availability of the Wi-Fi™ feature in your area.

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Standby Generator Maintenance

Generator One offers several generator maintenance service plans and emergency service to homeowners and business owners alike. If you’re going to invest several thousand dollars to install a standby generator, doesn’t it make sense to protect that investment? Our generator maintenance programs offer not only best-in-class maintenance by certified technicians that will keep your Generac generator well-oiled and fine-tuned but will also provide you peace of mind during those pesky power outages.

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Generator One offers several different levels of service plans for maximizing the life of your new Generac generator. Our service plans come in 2 and 3-year options and cover both air cooled and liquid cooled standby generators.


Our Bronze plans include standard oil and air filter changes. Savings of up to $150!



Our Silver plans include oil and air filter changes, spark plugs, and batteries as needed. Savings of up to $150!

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Our Gold plans include air filter changes, spark plugs, batteries as needed, and parts for repairing your unit if available. Savings of up to $450!

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combined installations by members of our team
  • Install generators from 6KW all the way to 750KW.
  • Offers FREE, NO OBLIGATION on-site visit. Years of experience in correctly sizing your new generator needs.
  • Offers WiFi monitors on all air-cooled backup systems.
  • Includes OEM heavy cranking amp battery.



years experience installing and repairing generators
  • Works with HOA to get approval in developments or Condo.
  • Obtains electrical permits, plumbing permits, electricians and plumbers on staff.
  • Handle prepping site location.
  • Fully digital customer tracking system ensuring your never forgotten and that your kept in constant contact with our service personnel, get text when tech is on his way.

We have


customer satisfaction on GENERAC.COM
  • LOWES certified installers for north east Ohio.
  • Only local dealer certified up to to 250 KW for sales and service of Generac Protector Plus industrial units.
  • Holds DOT certification, we are certified to install service meter upgrades.
  • We will size gas load for home or business and work with gas provider.
  • Use preformed concrete pad on all air-cooled and most liquid-cooled units.


Should I Buy a Generator?

You can weather almost any storm with the right source of power. The trees are down, the wind is howling and the rain is pounding on the roof. You are enjoying a candlelit card game with your kids. Waiting out [...]

Don’t Be Left In The Dark, Contact Us Today

Don’t forget that we offer a no-obligation on-site generator assessment for your residential, commercial or industrial needs. Generator One currently serves Cleveland, Akron, and all of NE Ohio.

Call Today! (440) 942-8449