Yes the lead times are extremely out there. The generator industry is in the middle of “The perfect storm”. Simultaneously we had five hurricane’s hit the coast, 140 mph winds in the midwest. Frigid temps in Texas. Covid going on and the “home office” being the new normal. Some folks just simply worried the apocalypse is looming.

Covid has also created stress on getting parts for generator builds. We do not have a single generator in the building that isn’t sold. Our upcoming shipments will be sold when they hit our dock here. We are not making excuses for Generac. All I can do is to be understanding. They are in a rough spot right now. They are feverishly producing generators around the clock.

This is going to be a tough time for those affected by this weather and events. We as dealers and retailers can only do the best we can with what we have to work with. We are visiting as many homeowners and business as we can, our sales team are very excited to come see you and design a generator system to protect your home and family.

Just beware unfortunately there are those out there that prey on customers promising to get your generator in fast, that just isn’t possible. Our lead times are what they are and are unavoidable. No one is getting generators faster than us. We look forward to meeting you, and we thank you for the opportunity to protect your power.


1-We Have the ability to give you a comprehensive quotation without entering your home during these critical times.

2-We can do this by video chat, utilizing Face-time, Skype and Zoom. We can meet with you electronically without any human contact to protect against transmitting anything unwanted.

3-We are able to give a solid quote with your help, along with a smart device in your hand moving about your home.

4-Ultimately we can without any delay get you the back up power you need without chancing harm to your family and ours.

We look forward to meeting you .

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Best hold on to these two installers. They did a great job! Very professional yet friendly! So happy to have this Generator and all the support that comes with it!

Johnny B /Generac Review

Our home was completely rebuilt in the mid-1990s from a house that had many foundational add-ons. The Generator One team sketched out a great solution to overcome some real problems. The installation was high-quality and first-rate, and very respectful of the gardens around our home. The installation team was great and very personable. I recommend the Generator One team very highly.

Craig B. / Google review

Phone Message:
Got a call this morning from Shari, she is a emergency call from this weekend.
She could not say enough about the excellent service she received.  This was for her business address and she went so far as to say that John may very well have saved her business. She WAS a customer of a competitor but has already scheduled for us to do a PM service.
Believe it or not, she said the answering service was fantastic as well..never heard that one.  And she owns an answering service.
Good Job John.
                                                                                                        Customer called after service

Our home was completely rebuilt in the mid-1990s from a house that had many foundational add-ons. The Generator One team sketched out a great solution to overcome some real problems. The installation was high-quality and first-rate, and very respectful of the gardens around our home. The installation team was great and very personable. I recommend the Generator One team very highly.

                                                                                                                              Craig / Mentor Google review

Our standby generator installation was a challenge. The crew from Generator One did a great job and I was very pleased. Thank you to Randy, Rusty and the rest of the team for great work, thanks.

Ted / Willoughby / Google review

I was very impressed with John’s knowledge and customer service. I would highly recommend John and Your Generator Connection to anyone looking for service or installation of a home generator.

Manolis Sarandou / Google review

Sales rep was not at all pushy when giving the initial quote, sales and installation people are very professional. Installation went well, they actually cleaned up after job was finished even placing the sod they had removed around the unit. We couldn’t be more pleased with the way it all was handled, when I pay for something I’m very fussy, it’s my money after all.

Donald / Columbia Station Oh, / Home Advisor


The Generator One team in Mentor, Ohio sent someone out right away to evaluate an older generator unit that had seen the end of its life, presented us with detailed options for major repairs or replacement with a new unit, and then installed the new unit in a matter of days based on our emergency situation. The office staff worked out the installation contract and logistics with us via email and phone. And the field technicians were knowledgeable, courteous, and efficient. We were very appreciative of the service we received from Generator One.

Meliah / Perry Oh, / Generac.com



Generator One is NE Ohio’s Leading Generac Generator dealer serving Ashtabula to Canton to Lorain and everything in between. Our backup generator experts have a combined 70 years of experience installing and servicing generators for homes, commercial properties, and industrial businesses and is conveniently located just east of Cleveland Ohio in Mentor.

Our dedicated team is here 24/7 to assist with emergency service calls that are unparalleled in the industry. Were that company that answers the phone no matter when you call. If you’re looking for top quality generator service and desire fast support, look no further than Generator One LLC.

For a free, no-obligation quote to install or service your standby generator, please call: 440-942-8449

Request Service

If you already have a backup generator and are looking to have it serviced, look no further. One of our dedicated team members will provide a no-obligation quote to service your unit and we provide 24/7 assistance to all of our customers.

Get a Quote

Don’t be left in the dark! Contact Generator One today for a free quote for your backup generator needs. Our dedicated team has successfully installed over 5,000 generators over the years for NE Ohio homes, commercial businesses, and industrial complexes with amazing reviews around the web. So, rest assured, you’ll be in great hands.

Pay Bill

Unlike other generator installers and service providers, Generator One makes life easy for our clients to simply log in and pay their bills online from the comfort of their home or business. How easy is that?


Switch and save.

Are you currently having another company or person servicing your generator?  Have you called during off hours and gotten a voice mail? Has your service provider serviced your generator and didn’t change the oil in your generator telling you it was clean?  Were they there for ten minutes and say looks good to me?  Does it look like they were never there?   Do you repeatedly have to call them for the same problems? Unfortunately most generator service providers aren’t generator technicians, they are electricians, plumbers, HVAC or worse, handymen. But they are not experienced generator factory service trained technicians.  Now’s the time to switch! Join the Generator One family and try us out  for just $99 for a one year of maintenance, no contract required.  This deal includes a complete system test, eleven point system analysis, change oil, and filter every time, its NEEDED.  (Next Column)

Switch and save.

By joining our family you will receive the 24/7 care second to none by our outstanding, uniformed staff of factory trained and certified technicians, driving GPS tracked, fully stocked service trucks.  We religiously keep track of your important service schedule, giving you timely automated notifications of upcoming maintenance due, on our way notifications via text message and instant billing.  By joining our family you can leave behind the unorganized companies you need to rely on but can’t.   Call today and we will happily give you that reliability you need for your back up power needs.  We will be happy to answer your calls and our responsive team get you on the schedule today.  Stop dealing with unresponsive, incompetent maintenance companies.

(Not valid on current customers, or new installations. Promotional price good on 7.5KW-24KW air-cooled generators. Offer good only for first year.)

Competitive Quote

Already have a backup generator quote from another company or installer?  Theirs no reason not to let Generator One give you second quote.  Generator one will provide you with the experience to correctly size your new generator and explain what your getting.  By doing this you will get the correct generator and have the best team install it using the quality materials and best of all, save money.  You’ll benefit from years of experience and receive a free 10 year warranty and first year of remote monitoring. ($1000.00 Value)  Just remember all generator installers are NOT created equal as you will see after meeting our team.

*Client must provide a comparable quote for Generator One to evaluate in order to qualify.

10-Year Warranty / Free year of Mobile Link

Receive a free Generac factory 10-year extended warranty and free first year of Mobile Link WIFI monitoring with Fleet Management, with the purchase of a Generac standby generator with installation a $1,055.00 value! This is the best deal in the business! Act now since this is a limited time offer.

The Next Generation Of Generators

2021 Guardian Series Air cooled generators available with Wi-Fi™ and Free Mobile Link™ Remote Monitoring System, featuring Fleet Management. Fleet Management gives us the ability to monitor your generator for you.  Ask your dealer or retailer for details on the availability of the Wi-Fi™ and 4G LTE feature in your area.

Standby Generator Maintenance

Generator One offers several generator maintenance service plans and emergency service to homeowners and business owners alike. If you’re going to invest several thousand dollars to install a standby generator, doesn’t it make sense to protect that investment? Our generator maintenance programs offer not only best-in-class maintenance by certified technicians that will keep your Generac generator well-oiled and fine-tuned but will also provide you peace of mind during those pesky power outages.


Generator One offers several different levels of service plans for maximizing the life of your new Generac generator. Our service plans come in 2 and 3-year options and cover both air cooled and liquid cooled standby generators.


Our Bronze plans include standard oil and air filter changes. Savings of up to $150!


Our Silver plans include oil and air filter changes, spark plugs, and batteries as needed. Savings of up to $150!


Our Gold plans include air filter changes, spark plugs, batteries as needed, and parts for repairing your unit if available. Savings of up to $450!




combined estimated installations by members of our team
  • 27/7  Phones answered, never get a voicemail.
  • Install generators from 7.5KW all the way to 1000KW.
  • Offers FREE, NO OBLIGATION on-site and virtual visit.
  • Years of experience in correctly sizing your new generator needs.
  • Offers WiFi and cellular monitors on all  backup systems.
  • Includes OEM heavy cranking amp battery.
  • Very professional presentation.



years experience installing and repairing generators
  • Works with HOA to get approval in developments or Condo.
  • Obtains electrical permits, plumbing permits on customers behalf by electricians and plumbers on our team.
  • Handle prepping site location.
  • Fully digital customer tracking system ensuring your never forgotten and that your kept in constant contact with our service personnel, get text when tech is on his way.
  • GPS guided service and installation vehicles, were on the job.
  • We only work on generator’s unlike other local dealers.

We have


customer satisfaction on GENERAC.COM
  • LOWES certified installers for north east Ohio.
  • COSTCO  certified installers for north east Ohio.
  • MENARDS certified installers for north east Ohio.
  • Certified up to to 250 KW for sales and service of Generac Protector Plus units.
  • Holds DOT certification, we are certified to install service meter upgrades.
  • We will size gas load for home or business and work with gas provider.
  • Use preformed concrete pad on all air-cooled and most liquid-cooled units.


How to Pick The Best Backup Generator Company

May 17th, 2021|Comments Off on How to Pick The Best Backup Generator Company

This article is here to focus on how consumers can pick the best backup generator company for their needs. There are plenty of contractors/companies out there, but the truth of the matter is that they're [...]

Don’t Be Left In The Dark, Contact Us Today

Don’t forget that we offer a no-obligation on-site generator assessment for your residential, commercial or industrial needs. Generator One currently serves Cleveland, Akron, and all of NE Ohio.

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